FF Connect Access Guide

Last updated: March 2, 2026

Early Access Notice: FFConnect is currently available to Early Access and FF Pro users only. Public access is planned for June 1, 2026.

Quick Links

Access & Limits
Region Endpoints
SFTP Setup
WebDAV Setup
rclone Setup
Troubleshooting

Access & Limits

What You Need to Know

  • Username: your FolderFort account email
  • Password: your FolderFort API token
  • Region: use the region assigned to your account
  • Parallel transfers/connections: set to 1-2 (required)
  • Max concurrent sessions: 2 per user
  • SFTP auth attempts: 3 tries before reconnect

Plan Speeds

  • FF Pro: up to ~20 MB/s
  • Standard/Public plan: ~5 MB/s (for public rollout)

Metadata/listing activity is rate-limited across plans. Keep folder browsing and checker activity low to avoid 429 errors.

Region Endpoints

Use the hostname and port assigned to your account.

RegionSFTPWebDAV (HTTPS)
NAconnect.na.folderfort.com:3031https://connect.na.folderfort.com/
NA2connect.na2.folderfort.com:3032https://connect.na2.folderfort.com/
NA3connect.na3.folderfort.com:3033https://connect.na3.folderfort.com/
EUconnect.eu.folderfort.com:3034https://connect.eu.folderfort.com/
EU2connect.eu2.folderfort.com:3035https://connect.eu2.folderfort.com/

SFTP Setup

FileZilla

  1. Site Manager -> New Site -> Protocol: SFTP.
  2. Enter your assigned host and port.
  3. Logon Type: Normal.
  4. Username: account email.
  5. Password: API token.
  6. Set max simultaneous transfers to 1-2.
  7. Set timeout to 60s+ (or disable if supported).

WinSCP / Cyberduck / CLI

  • Protocol: SFTP
  • Credentials: email + API token
  • Connections/transfers: set to 1-2
sftp -P 3031 you@example.com@connect.na.folderfort.com

WebDAV Setup (HTTPS)

Use your assigned region URL in this format: https://connect.<region>.folderfort.com/

macOS Finder

  1. Go -> Connect to Server.
  2. Enter your assigned HTTPS URL.
  3. Sign in with email + API token.

Windows

  1. Map Network Drive or Add Network Location.
  2. Enter your assigned HTTPS URL.
  3. Authenticate with email + API token.

Cyberduck

  1. Open Connection.
  2. Protocol: WebDAV (HTTPS).
  3. Use your assigned HTTPS URL and credentials.

rclone Setup

WebDAV Remote (HTTPS)

  1. rclone config -> New remote -> webdav.
  2. URL: your assigned https://connect.<region>.folderfort.com/.
  3. Vendor: other.
  4. User: email, Pass: API token.

Use: --tpslimit 2 --checkers 1 --transfers 1

rclone copy ./local ff-webdav:/target/path --tpslimit 2 --checkers 1 --transfers 1

SFTP Remote

  1. rclone config -> New remote -> sftp.
  2. Host/Port: your assigned SFTP endpoint.
  3. User: email, Pass: API token.

Use: --transfers 1 --checkers 1 --sftp-concurrency 1

rclone sync ./local ff-sftp:/target/path --transfers 1 --checkers 1 --sftp-concurrency 1

Troubleshooting

  • 429/rate-limit: reduce operations and retry.
  • Slow listings: browse smaller folders and reduce scans/indexing.
  • Auth failures: verify assigned region, email, and API token.
  • SFTP host key warning: remove stale known_hosts entry and reconnect.
  • WebDAV 401: expected if credentials are missing or invalid.
  • Still failing: retry with Cyberduck or rclone to isolate client-specific issues.

Security Notes

  • Treat API tokens like passwords.
  • Rotate tokens immediately if exposed.
  • Use trusted devices/networks for mounted workflows.